Discover our personalised consultation process

Learn how our sessions support intentional money management

Our methodology is designed to help you connect your spending to your true priorities. We focus on storytelling, personal motivation, and analytical reviews to ensure the process adapts to your unique journey.

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Meet the experienced team

Paul Townsend

Paul Townsend

Lead Advisor

Paul brings over fifteen years of advisory experience, specialising in helping clients align their actions with values. He believes in the power of listening first, and tailors each session to the client’s unique circumstances and aspirations.

Rachel Munro

Rachel Munro

Values-Based Consultant

Rachel’s background in analytical reviews and process development gives her a unique approach. Her sessions emphasise openness and clarity, ensuring that clients always feel heard and respected throughout the entire process.

Daniel Kerr

Daniel Kerr

Senior Review Specialist

Daniel’s methodical, detail-oriented approach has supported clients in identifying patterns and creating effective routines. He values transparent communication and fosters a supportive atmosphere during every engagement.

Our step-by-step approach

Every process begins with your story—exploring motivations, habits, and priorities through analytical review and collaborative conversation, leading to tailored recommendations.

1

Initial discovery session

We start with a relaxed conversation about your background, challenges, and goals. This sets the foundation for a trusting, open exchange that’s focused entirely on you.

Confidential setting; you’re the driver.

2

Analytical review and alignment

Together, we review your spending patterns and decision moments, looking for ways to better align actions with purpose and values—without generic guidelines.

Individualised, insightful feedback.

3

Collaborative action plan

After analysis, we develop tailored next steps, offering ongoing support and accountability. This plan adapts as your circumstances change, supporting your unique journey.

Flexible check-ins and honest conversation.

How our approach differs from competitors

Experience tailored guidance matched to your personal values and objectives

Features
Key aspects
serraviont consultations
Personal, ethically focused advice
Typical advisors
Generic, template-based advice
Stories, not templates
Based on your experiences
Values-driven priorities
Your goals at the centre
Transparent session flow
You know what to expect
Flexible follow-up
Adjust as life changes
Total features
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