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Acceptance of Terms

By using our website or engaging in our consultation services, you acknowledge and accept these terms and conditions in full. Continued use of our services indicates that you agree to comply with all outlined obligations and standards for conduct.

Definitions

This section clarifies key concepts and terminology used throughout our agreement.

‘Client’ refers to any individual or entity that contacts, communicates with, or receives consultation from serraviont.

‘Services’ encompass the analytical reviews, discussions, and consultation sessions provided by serraviont.

‘Content’ means all text, images, guidance, and information shared through the website or consultations.

‘Agreement’ covers these terms, as well as any other written arrangements provided directly by serraviont.

Using Our Services

Services are provided solely for general informational and consultation purposes relevant to your circumstances. They are not professional, medical, or legal advice and should not be used as a substitute.

Eligibility

serraviont’s services are available only to individuals who are at least the legal age in their jurisdiction of residence.

Parental consent is required if under 18 in Australia.

User Responsibilities

You agree to act in accordance with all applicable laws and collaborate honestly during consultations.

Provide accurate, up-to-date information at each stage.

Communicate constructively with consultants and follow reasonable suggestions.

Refrain from sharing confidential advice or published guidance to unauthorised parties.

Report any issues or concerns promptly to ensure service quality.

Prohibited Uses

Certain activities are strictly forbidden when using our site or services.

Engaging in any unlawful, fraudulent, or harmful behaviour while interacting with serraviont.

Misrepresenting your identity or impersonating another individual or organisation.

Attempting unauthorised access to site features, data, or confidential records.

Sharing or uploading harmful software or malicious code to our systems.

Using content for commercial or promotional gain without explicit permission.

Intellectual Property Rights

All content on this site, including brand, text, documents, graphics, and processes, are protected by intellectual property law. Use is subject to permission and must respect all rights reserved by serraviont.

User Content

You may provide reviews, feedback, or other contributions that remain your responsibility. Content must not infringe on the rights or dignity of others.

User Content Rights and Licence

By submitting content, you grant serraviont a right to use, publish, and display your input for service improvement purposes—subject to confidentiality limits.

Privacy and Data Handling

Your privacy is important to us. Personal data is processed under our Privacy Policy, which forms part of these Terms and explains how your information is collected, stored, and managed responsibly.

Privacy Policy

Disclaimer of Warranties and Limitations

We provide consultations in good faith, but make no representation as to accuracy or fitness for personal objectives. Results may vary.

Reliance Warning

Do not treat any guidance as financial, legal, or medical advice. Always consult a relevant professional before undertaking significant decisions.

Liability Limitations Statement

serraviont will not be liable for indirect, special, or consequential loss arising from use of the website or consultation sessions, except as required by law.

Indemnity

You agree to indemnify serraviont against claims, losses, or demands arising from your improper use of the website or services.

Complaints and Dispute Resolution

We are committed to fair, transparent resolution of any grievances regarding services provided.

Arbitration

Disputes will first be addressed through informal negotiation. If unresolved, arbitration will be used, conducted according to the laws of Australia.

Mediation or further legal routes remain available as legally required.

Online Dispute Resolution Information

Australian consumers may access official dispute platforms. Contact us first for direct resolution, or visit our platform details for more.

Online dispute resolution policy

Severability

If a provision is found invalid under the law, the rest of these terms will remain enforceable.

Entire Agreement

These terms, along with our privacy and disclaimer statements, form the full legal agreement between you and serraviont.

Applicable Law and Jurisdiction

The agreement is governed by Australian laws, and disputes are addressed in relevant courts.

Termination

We may suspend or end your access for breach of terms, with or without notice as permitted by Australian law.

Modifications

serraviont reserves the right to update these terms at any time. Please check for updates before each use.

Contacting Us About Terms

Questions about these terms can be sent to our contact details below.

Contact Email: content@serraviont.com

Phone: +61313355475

Address: 175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia

Terms and Conditions—serraviont consultations Australia